Guest relation

You are the key to success!
Come and join our team of the company awarded with “Employer of the year 2023” by the Bulgarian Ministry of labor and social policy. Passionate about hospitality, with positive attitude and customer driven belief, our team continuously strive for providing memorable experiences to our guests. Take this fantastic opportunity to be a Guest relations manager in this team of professionals.

Responsibilities:
Actively communicates with customers and supports them with various requests and inquiries, follows up to make sure the service provided is to the expectations of the guests
Acting as a bridge between the guests and the hotel team members
Supports customers when there are issues and resolve customer complaints
Promote services and amenities offered in the hotel
Actively promotes customer reviews and online reputation
Provide reports to the top management

You have:
Working experience in hospitality
Excellent customer service skills

You are:
Naturally engaging and attentive, with attention to detail
Resourceful and with problem solving skills

We offer:
A competitive salary
Meals during work
Transport to work
Opportunities for career development
Fixed term contract with Brand Hotels

We look forward to meeting you.

Телефон за връзка с работодателя: +359 885 750023