Администратор Рецепция

Kicking off truly memorable guest experiences with thewarmest of welcomes

Acknowledging IHG One rewards Loyalty members andreturning guests in person or over the phone.

Taking, managing, and receiving payments for guestbookings

Making the check-in and check-out process feel swift andseamless

Staying one step of our guests’ needs to anticipaterequests and offer tailored recommendations

Being our guests’ trusted contact – helping witheverything from bill issues to restaurant recommendations

What we need from you

Communication skills – guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to

Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories

Fluency in Bulgarian language

English language /level B2/

Extra language skills would be great, but not essential

Literate and tech-savvy – you’ll need a good grasp of reading, writing, basic maths and computer skills

Acknowledging Opera PMS is an advantage

What you can expect from us

We give our people everything they need to succeed. From a salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

Employee benefit program

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you’ll become part of our hotel family.